Our commitment at Jesse Collins Fitness is to provide personalized, high-quality training. To ensure efficient operation and availability to all clients, we have established the following cancellation policy.
1. Cancellation Notice
Clients are required to provide a minimum of 48 hours notice for the cancellation or rescheduling of an appointed session.
2. Late Cancellations
Cancellations made with less than 48 hours notice will result in a loss of the session from a pre-purchased package.
3. No-Show Policy
Failure to show up for a scheduled session without prior notice (no-show) will also result in loss of the session.
4. Emergencies
We understand that emergencies happen. In the case of an emergency, please contact us as soon as possible to discuss the situation.
5. Trainer Cancellations
If your trainer needs to cancel a session, you will be notified as soon as possible, and the session will be rescheduled without any penalty.
6. Policy Agreement
By signing up for personal training sessions, clients agree to abide by this cancellation policy.
7. Policy Changes
Jesse Collins Fitness reserves the right to modify this policy at any time. Clients will be notified of any changes.
8. Refunds
All sales are final and no refunds will be issued.
Questions
If you have any questions concerning our refund policy, please contact us at:
+1 (401) 340-0759
hello@jessecollinsfitness.com
